Why am I getting no answer when I fax on my 4650

[cindybanks91]

I keep getting NO ANSWER when trying to fax

[Riddle_Decipher]

@cindybanks91

Here's a list of things you can try, to fix the issue:

• Call the recipient to ensure that the fax machine is on and ready.
• Check that you are dialing the correct fax number.
• Check that the redial option is enabled.
• Disconnect the telephone cord from both the product and the wall, and then reconnect the cord.
• Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
• Make sure that the phone cord from the wall telephone jack is plugged into the 1-Line port on the printer.
• Plug the product phone cord into a jack for another phone line.

For more details, refer to this article: Click here

And to resolve other fax related errors: Click here

P.S: Welcome to HP Forums! 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us within 24 - 48hrs, and have a good day, ahead.