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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎05-23-2022 07:57 PM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

Previously when I would scan multiple pages using feeder and then email them it would email as one pdf.  Now  it breaks up the pdf into seperate pages even though I scanned them all together.  How do I change this?  Is there a setting?

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1 person had the same question
2 REPLIES 2

‎05-23-2022 10:32 PM

HP Recommended

The scanner programs typically have a setting to either scan each page as a separate file or scan all to one file.  You do not state enough details for me to give you a better answer than that.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎05-26-2022 01:49 AM

HP Recommended

I did figure it out. It was a setting that I had to change to pdf vs Jpg.  

1 person found this reply helpful
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