Won’t print when I run out of And when installing a new caertride it will feed but not prin with

[Rnotty]

Hp 5530 or 5330   I nnknow that one of the sic correct  when unit shuts down due to reading ink it is impossible to the the unit to print  paper rejected as if a print cycle occurred and then it prints blank sheets with no ink going through,  what diagnostic or help can yous Assisit with?
<Do not include the product serial number or any private information>

[VikramTheGreat]

Hi @Rnotty,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

It sounds like you have an HP ENVY 5530, not the 5330 printer  (no such model found) is experiencing a frustrating ink recognition issue that leads to blank pages and paper rejection. Let’s walk through a few steps to help you fix this with care and clarity 

1. Reset the Printer

This clears temporary memory glitches:

• Turn off the printer.
• Unplug it from the power source for 60 seconds.
• Plug it back in and turn it on.

2. Clean the Printhead

Clogged or misaligned printheads can cause blank pages:

• On the printer touchscreen, go to Settings > Tools > Clean Printhead.
• You may need to run this 2–3 times for the full effect.

More help here:
👉 Fix HP Printer Color or Black Ink Not Printing | HP® Support

3. Reinstall Cartridges

Sometimes the printer fails to read the ink properly:

• Remove both cartridges.
• Clean the copper contacts gently with a lint-free cloth.
• Reinsert them firmly and close the lid.

4. Restore Wi-Fi Setup Mode

If Wi-Fi Direct isn’t working:

• Go to Wireless Settings > Restore Network Settings.
• Reconnect using the HP Smart app or your device’s Wi-Fi settings.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat