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HP Officejet Pro 8610 e-All-in-One Printer

When scanning at 1200 dpi to my desktop I receive is a yellow resolution warning when selecting 1200 dpi for scanning.   The scan is successful but what does the warning mean? and will the quality of the scan be affected?  (My desktop operating system is MacOS Sequoia 15.4.1)

1 ACCEPTED SOLUTION

Accepted Solutions
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Hi @RobyninPerth,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for your question about scanning at 1200 dpi with your HP OfficeJet Pro 8610 on macOS Sequoia 15.4.1. The yellow warning you’re seeing when selecting 1200 dpi is not an error, but a caution from the HP scanning software or macOS Image Capture utility. It typically indicates:
 

  • High resolution scans at 1200 dpi can result in:
    • Very large file sizes
    • Slow scanning performance
    • Possible memory limitations on your device or application

This is especially common when scanning full-page documents or images at 1200 dpi, which may exceed what some systems or applications are optimized to handle.


Will Scan Quality Be Affected?

No, the scan quality will not be reduced just because of the warning.

  • If the scan completes successfully, it means the printer and your Mac handled it fine.
  • The warning is just a heads-up, not a quality or hardware issue.
     

However, keep in mind:

  • 1200 dpi is overkill for most uses, unless you're scanning very small originals (e.g., 35mm slides or tiny artwork for enlargement).
  • For regular documents or photos, 300–600 dpi is typically sufficient and avoids performance issues.


Recommendations:

  • Use 1200 dpi only when truly needed.
  • If you notice delays or large file sizes, try 600 dpi instead — the quality is still very high and better balanced for performance.
  • Consider scanning in grayscale or B&W if you're scanning text-only content at high DPI to reduce file size.

 

I hope this answers your question.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

View solution in original post

3 REPLIES 3
HP Recommended

Hi @RobyninPerth,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thank you for your question about scanning at 1200 dpi with your HP OfficeJet Pro 8610 on macOS Sequoia 15.4.1. The yellow warning you’re seeing when selecting 1200 dpi is not an error, but a caution from the HP scanning software or macOS Image Capture utility. It typically indicates:
 

  • High resolution scans at 1200 dpi can result in:
    • Very large file sizes
    • Slow scanning performance
    • Possible memory limitations on your device or application

This is especially common when scanning full-page documents or images at 1200 dpi, which may exceed what some systems or applications are optimized to handle.


Will Scan Quality Be Affected?

No, the scan quality will not be reduced just because of the warning.

  • If the scan completes successfully, it means the printer and your Mac handled it fine.
  • The warning is just a heads-up, not a quality or hardware issue.
     

However, keep in mind:

  • 1200 dpi is overkill for most uses, unless you're scanning very small originals (e.g., 35mm slides or tiny artwork for enlargement).
  • For regular documents or photos, 300–600 dpi is typically sufficient and avoids performance issues.


Recommendations:

  • Use 1200 dpi only when truly needed.
  • If you notice delays or large file sizes, try 600 dpi instead — the quality is still very high and better balanced for performance.
  • Consider scanning in grayscale or B&W if you're scanning text-only content at high DPI to reduce file size.

 

I hope this answers your question.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

HP Recommended

Thanks. Your reply was very helpful. I do need to scan at 1200 dpi for the project  I am doing so I  will continue knowing that the quality of the scan isn't being compromised by the performance warning. 

HP Recommended

Hi @RobyninPerth,

You're very welcome—I'm glad the reply helped! Yes, if you're scanning at 1200 dpi, it's completely normal for your scanner software or system to issue a performance warning—typically related to memory usage or speed, not image quality. As long as the scans are completing and you're seeing the resolution and detail you need, you're absolutely on the right track.
 

If you ever need help optimising file sizes, adjusting scan settings, or managing large image files, just let me know. Good luck with your project!

Please click “Accepted Solution” if you feel my post solved your issue; it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

VikramTheGreat

HP Support

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