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‎04-02-2024 05:38 PM

HP Recommended
Product: HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Operating System: Microsoft Windows 11

Hi,

 

I have $2000.00 worth of hpHP printers that don't work! I need to get the fax logs from each since they can't print - I can't access them. These are HP 8600, 8610, All-in- ones. Is there any way to access Logs online or send them to a USB plugged into them? Also, does anyone know how long logs are stored? Is it just the last 30 days?

 

Thank you for any assistance you can provide  

Category:
1 REPLY 1

‎04-02-2024 05:54 PM

HP Recommended

If you connect to network and access the embedded web server you may be able to access the logs that way. Most HP products store a certain number and drop off oldest in log when it fills up so it will partially depend on how many faxes were received by each unit.

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