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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

all calls go to fax how do we prevent this

4 REPLIES 4
HP Recommended

Whaty type of printer do you have?

In the back of the printer, the main telephone line goes into LINE 1. In LINE 2 of the printer, the actual telephone should be plugged in. 

Go to your Advanced settings on your printer and change a few things.

1. Error Correction Mode (turn it OFF)

2. Also change your DISTINCTIVE RING PATTERN to ALL

Let me know the results. 

**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.
HP Recommended

want to use same line for FAX  NUMBER  for home and telephone but since I connected Fax , phone calls not coming through 

HP Recommended

Hi there everyone, and hopefully a few printer experts lol.  I have had the same Officejet all in one 4630.  I have not changed anything that I am aware of, however my home phone calls are going to my fax (yes they have the same number) but I never had a problem before.  Not to much come up in the window of the printer just a little basic stuff......EXAMPLE: scroll down to fax push OK auto answer on bla bla, all looks the same to me.  HELP I know it's probably simple stupid, but then again turning 60 this month so am I, getting stupid that is.  Still a dumbass trying to get intimate if you will with my smartass phone  (Sorry) any help would be appreciated I am at least commuter literate.

Kindly,

Jeanine

HP Recommended

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you


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