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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Color LaserJet Pro MFP 4302dw Printer
macOS 12.0 Monterey

Hello team,

 

Printer : MFP4302dw

System OS: macOS 14.4.1

 

My printer have the auto 2 side scan feature using ADF how ever when trying to scan 2 side of thee doc via hp smart app the printer starts the job using http and hangs there and unable to scan the doc until I restart the printer. 

After the restart when trying to scan the one side it works fine, Not Sure if its a OS compatibility issue or drivers issue,

 

Note: I do not have a windows machine. 

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