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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎04-05-2024 03:23 AM - edited ‎04-05-2024 03:43 AM

HP Recommended
Product: HP Color LaserJet Pro MFP 4302dw Printer
Operating System: macOS 12.0 Monterey

Hello team,

 

Printer : MFP4302dw

System OS: macOS 14.4.1

 

My printer have the auto 2 side scan feature using ADF how ever when trying to scan 2 side of thee doc via hp smart app the printer starts the job using http and hangs there and unable to scan the doc until I restart the printer. 

After the restart when trying to scan the one side it works fine, Not Sure if its a OS compatibility issue or drivers issue,

 

Note: I do not have a windows machine. 

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