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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
officejet pro 7740
Microsoft Windows 11

When I scan the app gives my file a name automatically which includes words like "photo" "document" or "handwritten" which do not apply to what I scan.
the only thing i want is a scanxx.jpg name - or with a timestamp. as i have +1200 pages to scan, renaming individually is not an option. - i want to make a batch scanning with the Auto feeder.

how do i stop this auto naming / detection of filetypes.

1 REPLY 1
HP Recommended

@mith2

 

Welcome to the HP Support Community.

 

This document should help you with it: https://support.hp.com/us-en/document/ish_2275901-2074064-16

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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