-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- Mark all as New
- Mark all as Read
- Float this item to the top
- Subscribe
- Bookmark
- Sort by Topic Start Date
Spotlight Solutions
Review the official HP guide to understand the cause of this error and follow the recommended steps to restore normal printer functionality.
View Solution
Helpful Discussions
Top Helpful Authors
- By:Tapsare |
- inScanning, Faxing & Copying |
- Nov 09, 2026
-
11 Views
-
0 Reply
- Last Activity:Tapsare Nov 09, 2026
- By:Asia36 |
- inScanning, Faxing & Copying |
- Oct 22, 2026
-
63 Views
-
2 Replies
- Last Activity:Asia36 Nov 09, 2026
- By:Hayrick |
- inScanning, Faxing & Copying |
- Nov 03, 2026
-
33 Views
-
3 Replies
- Last Activity:Deep_World Nov 09, 2026
- By:carmen190 |
- inScanning, Faxing & Copying |
- Nov 06, 2026
-
46 Views
-
6 Replies
- Last Activity:Deep_World Nov 09, 2026
- By:TJB8001 |
- inScanning, Faxing & Copying |
- Nov 07, 2026
-
26 Views
-
1 Reply
- Last Activity:Kuroi_Kenshi Nov 09, 2026
- By:fbatuns |
- inScanning, Faxing & Copying |
- Nov 04, 2026
-
37 Views
-
4 Replies
- Last Activity:fbatuns Nov 08, 2026
- By:MyFi |
- inScanning, Faxing & Copying |
- Nov 06, 2026
-
26 Views
-
2 Replies
- Last Activity:iFlow01 Nov 08, 2026
- By:RoJuMe |
- inScanning, Faxing & Copying |
- Nov 08, 2026
-
8 Views
-
0 Reply
- Last Activity:RoJuMe Nov 08, 2026
- By:mark34c |
- inScanning, Faxing & Copying |
- Nov 07, 2026
-
13 Views
-
1 Reply
- Last Activity:Dragon-Fur Nov 08, 2026
- By:omnifred |
- inScanning, Faxing & Copying |
- Nov 05, 2026
-
31 Views
-
2 Replies
- Last Activity:omnifred Nov 08, 2026
- By:SeniorUser |
- inScanning, Faxing & Copying |
- Nov 08, 2026
-
10 Views
-
0 Reply
- Last Activity:SeniorUser Nov 08, 2026
- By:FRONTIERFIELD |
- inScanning, Faxing & Copying |
- Nov 08, 2026
-
20 Views
-
1 Reply
- Last Activity:Dragon-Fur Nov 08, 2026
- By:renvik04 |
- inScanning, Faxing & Copying |
- Nov 07, 2026
-
24 Views
-
1 Reply
- Last Activity:Deep_World Nov 08, 2026
- By:Cystor |
- inScanning, Faxing & Copying |
- Nov 06, 2026
-
15 Views
-
1 Reply
- Last Activity:Hawks_Eye Nov 08, 2026
- By:Katiesbella |
- inScanning, Faxing & Copying |
- Nov 06, 2026
-
22 Views
-
1 Reply
- Last Activity:Hawks_Eye Nov 08, 2026
- By:SuniRae |
- inScanning, Faxing & Copying |
- Nov 06, 2026
-
20 Views
-
1 Reply
- Last Activity:Hawks_Eye Nov 08, 2026
- By:TripleLMiami |
- inScanning, Faxing & Copying |
- Oct 31, 2026
-
168 Views
-
9 Replies
- Last Activity:Hawks_Eye Nov 08, 2026
- By:KellyS3636 |
- inScanning, Faxing & Copying |
- Nov 07, 2026
-
29 Views
-
1 Reply
- Last Activity:Dragon-Fur Nov 07, 2026
- By:HilcoteChic |
- inScanning, Faxing & Copying |
- Nov 02, 2026
-
49 Views
-
2 Replies
- Last Activity:GOLD_MASTER Nov 07, 2026
- By:DavidBMBE |
- inScanning, Faxing & Copying |
- Nov 07, 2026
-
48 Views
-
3 Replies
- Last Activity:Dragon-Fur Nov 07, 2026
- By:anonymously099 |
- inScanning, Faxing & Copying |
- Nov 05, 2026
-
23 Views
-
1 Reply
- Last Activity:Pallipurath Nov 07, 2026
- By:zj12-- |
- inScanning, Faxing & Copying |
- Nov 06, 2026
-
27 Views
-
1 Reply
- Last Activity:ferRX Nov 07, 2026
- By:BluEyes4u |
- inScanning, Faxing & Copying |
- Nov 06, 2026
-
23 Views
-
1 Reply
- Last Activity:GOLD_MASTER Nov 06, 2026
- By:Litlfrogy |
- inScanning, Faxing & Copying |
- Nov 06, 2026
-
28 Views
-
1 Reply
- Last Activity:GOLD_MASTER Nov 06, 2026
- By:marfix |
- inScanning, Faxing & Copying |
- Nov 06, 2026
-
22 Views
-
1 Reply
- Last Activity:GOLD_MASTER Nov 06, 2026
- By:weegeordie |
- inScanning, Faxing & Copying |
- Nov 05, 2026
-
33 Views
-
1 Reply
- Last Activity:GOLD_MASTER Nov 06, 2026
- By:brengard |
- inScanning, Faxing & Copying |
- Oct 18, 2026
-
145 Views
-
6 Replies
- Last Activity:brengard Nov 06, 2026
- By:Ron123123 |
- inScanning, Faxing & Copying |
- Nov 04, 2026
-
27 Views
-
1 Reply
- Last Activity:Pallipurath Nov 06, 2026
- By:theadminguy |
- inScanning, Faxing & Copying |
- Nov 06, 2026
-
21 Views
-
1 Reply
- Last Activity:Valsimot Nov 06, 2026
- By:AmaKson |
- inScanning, Faxing & Copying |
- Nov 04, 2026
-
19 Views
-
2 Replies
- Last Activity:Meghana_10 Nov 06, 2026
The HP Smart Tank 7006 scanner is not working any more. Error message: "The scanner cannot be connected. The HP app...
Hello Everyone,Since Smart App Control is blocking the signed installer, may I ask for the approved full-feature dr...
I have done all the things that were suggested to fix my problem, removed the heads and cleaned, looked for updates...
I have been using Mobile Fax in HP Smart for years with no issues. I AM ON A MACBOOK PRO- MACOS SONOMA 14.6.1 AND M...
I have an HP DeskJet 4115e and a Mac running macOS Tahoe 26.6.2. I use HP: Print and Support and Mobile Fax. My PDF...
Hello,I am having an issue with my HP OfficeJet Pro 9730e when using the Scan to Email function.When I place multip...
My all in one can print but not scan and the HP App is slow and will not upload fully
I have a HP Smart Tank 5100 Series printer that is not connecting to my HP Scan and Capture. Help Please !
I recently bought an HP 9125 OfficeJet Pro. I am now trying to finish the setup following the online instructions, ...
When i want to start a scan with the document feeder, the papersize is always set to Letter and i need it to be A4A...
I do not have a landline. I have a one in all HP printer. The printer keeps going to Fax and displays fax logs sent...
I am trying to connect a printer to the HP app. When I try to set up, a notification pops up saying that the app ne...
I’m looking for some advice on getting better results when scanning documents with an HP printer on Windows 11.Some...
Colour Laser Jet Pro 3301FDW. When I scan I expect to be able to crop the picture before completing the scan. I can...
Faxed 5 pages one day. Need to fax 6 pages today. It is saved as draft but send fax button is grayed out. All field...
Need assistance connecting scanner
I installed my new OfficeJet Pro 8138 using the full driver package when offered. Everything went through and I am ...
I have an HP Envy 5012 printer that I have never been able to scan anything. Trying to get it set up. Downloaded a ...
My new HP Smart Tank 5106 keeps resetting the paper size to Letter rather than A4 even though I have set it up on t...
I have an Envy 5646 printer/scanner. Now I have upgraded to Windows 11, the multi-page scanning facility doesn't wo...
After entering recipient and sender information, along with cover letter and files within requirements, I hit send ...
Do I need to download an app. to scan a document to my computer? It is a Dell.
I previously had HP Smart to choose the option to scan from my PC (Win 11). I updated to the HP App and the app wil...
I can’t get anyone to understand my issue. The SCAN option is not showing in the app. Only scan from camera. It’s b...
i scan a multiple page document, save as a pdf. When I sent as an attachment in Outlook, the file errors as corrupt...
Starting HP Smart to scan some documents and I get a message to update my software. So I did. Now it won't work. I ...
Accepted Solution
Scan to email on my HP Color LaserJet Pro MFP 3301fdw worked with a paid Zoho Mail account until a few weeks ago. I...
I am scanning a multitude of photos and need to have an ascending numbering system that is changeable for different...
So, I know, there's a little sticker indicating you shouldn't peel it off, my mistake. Now when scanning from the d...
The new HP App does not have all of the printer functions that HP Smart had. It is only showing me my equipment (la...