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- HP Community
- Printers
- Scanning, Faxing, and Copying
- can i fax without being connected to a phone line

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11-19-2024 01:17 PM - edited 11-19-2024 01:19 PM
Welcome to the HP English Community --
There are two - actually three - answers to the question.
1) No, the printer cannot send or receive faxes without the phone line.
2) You can sign up for and use HP Mobile Fax -- the longest running "Trial" software in history. Mobile Fax can send faxes - no printer fax hardware needed. At this writing, HP Mobile Fax cannot receive faxes -- for that, you'd need a fax machine or a full-fledged "e-Fax" service.
3) Mentioned in #2 -- there are "e-Fax" services out there - subscriptions and likely some free stuff, too. I'd stay away from the free stuff. What? Privacy is generally an issue when faxing -- You do want some assurance that the service is following the laws to protect your information and that they are keeping their fingers off your stuff.
Mobile Fax - FAQ
Can I receive a fax without a fax machine?
No, HP Mobile Fax only supports sending to other fax machines. To receive faxes from another party, you would need to also have a fax machine.
-- HP Smart – Mobile Fax –
Android, Apple iOS, iPadOS, macOS, and Windows 10, Windows 11
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Please do read the questions and answers in the FAQ section:
- For example, FAQ > Section What does the Mobile Fax service cost?
- Please review the Terms of Service
- Review HP Privacy Statement
- Below section FAQ > More FAQs
“More FAQs” calls this document - READ
- HP printers - Using Mobile Fax (HP Smart app)
- Section “What are the Mobile Fax requirements?”
- Section for “What if a 'Delivery Failed' or an 'SFAPI' error displays?”
- HP Mobile Fax - Error Codes Troubleshooting
Video Example
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NOTE: Until and unless something changes, HP Mobile Fax does not (cannot) receive faxes.
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