cannot copy full page

[mkwong]

I just bought a new hp printer, when I try to copy a document A4 size, the print out is not full page, some of the edge cannot copy. What should I do? Do I need to return it. As I just use it to copy a document, I cannot do the setting in the phone or pc. Thanks

[Dragon-Fur]

@mkwong 

Welcome to the HP Community --

What your printer can do depends on the printer model and the Specifications for the printer.

Most DeskJet series printers require a larger margin along the bottom edge (1/2 inch or 12.7 mm)

The printers in this class do not support Borderless printing.

On your PC / phone,

HP Smart (or app as available)

Use Scan > Preset = Document > Page Size = Entire Scan Area

Scan the content > optionally Edit to Crop the edges > Done > Save

On the PC

Install the Full Feature Software / Full Driver printer software

Install and Print PDF in Adobe Reader DC 

 Print PDF - Size or Poster

Open the PDF document in Adobe Reader DC 

Click the Print icon

Open Properties

Set Shortcut to Everyday Printing or similar (Plain paper printing, single sided)

Select your Paper Size

Click OK to save change(s) and Exit the Properties menu

Main print menu

Page Sizing & Handling

If printing at 100% or smaller, and the content fits on the paper, Page Sizing & Handling = Size

Then select Actual, Fit / Shrink to fit, percentage (wording varies)

OR

If printing “larger than 100%”, or the content size requires it, Page Sizing & Handling = Poster

Poster Printing - Notes

• If the file is smaller than the paper size and you need it larger, increase the Tile Size
• If the file is already larger than the paper size, it will be divided into Tiled sheets needed to print the file
• Enter an "overlap" and whether you want the "cut marks" included

When ready, click to Print

Example - Windows - PDF - Reader DC Document Print

PDF_Reader_Main_Menu_Border_4

HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 Printer Product Home

 Enter the device type and model name of your HP product

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"