cannot scan more than 1 page at a time

[Alais]

cannot scan more than 1 page at a time on my HP Office Jet 3830.

no other issues with scanning/printing.

[Dragon-Fur]

@Alais 

Not sure, though it might have to do with your settings.

Considerations...

Printer is capable of scanning multiple single sided pages using the ADF

Scan Type	Flatbed, ADF
Scanning Options (ADF)	Single-sided

Printer Specifications for HP OfficeJet 3830, DeskJet 3830, 5730 All-in-One Printers

Example - HP Smart - Windows - Main Menu > Scan document

HP_Smart_W10_Start_Screen_3HP_Smart_W10_Scan_Document_Screen_1

Example - HP Scan (part of the Full Feature Software)

9025_HP_Scan_Menu_PDF_3

Example - Webscan (Embedded Web Server - EWS - Windows Network connected printer)

EWS_9025_Webscan_1

References / Resources

HP Smart for Windows

HP Smart is an application available in the Microsoft Store

Learn how to use HP Smart on your Windows 10 computer.

Open the Software and Drivers Support Website for your printer > Check the Box Get the App

OR

HP Printers - Using the HP Smart App (Windows 10)

NOTES: 

• Website includes the HP Smart software for Windows and Mobile devices, plus an FAQ section to assist with questions / issues
• Latest versions of HP Smart require that you be signed into the application

 Full Feature Software

HP OfficeJet 3830 series Print and Scan Driver and Accessories 

Webscan – located in the Embedded Web Server (EWS) – No additional software

NOTE:  Webscan feature  is not available on Laser printers

If the printer is on the network,

If the EWS feature is available on your printer,

• Open your favorite browser > type / enter Printer IP address into URL / Address bar
• Tab Settings > Security > Administrator Settings > make sure Webscan is checked / enabled
• Click Apply to save any changes

Next

• Tab Scan > Webscan 
• Set up Webscan the way you want it - for example, set the Source to ADF
• Click Start Scan to scan your document / image using Webscan
• After the scan is complete, Save the scan to your computer.

Printer  Home Page - References and Resources – Learn about your Printer  - Solve Problems

 “Things that are your printer”

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, User Guides / Manuals, Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP OfficeJet 3830 All-in-One Printer series 

Thank you for participating in the HP Community.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

If the answer helped resolve your issue, Click "Accept as Solution" .