color laserjet pro mfp m281fdw Can you Scan to computer?

[123erhgertjryjk]

When I try to scan from the printer, "Scan to computer" isn't even an option. I've seen a few suggestions to "double click the printer icon" and turn on "Scan to computer" but I can't find this.

[Raj1788]

@123erhgertjryjk

Welcome to the HP Support Community

Follow the below instruction to enable scan to computer.

Search for your printer model name, and double click the printer name. HP Printer Assistant opens.

Scan_to_computer_1

You can also enable scan to computer from EWS page of the printer.

• Open your browser 
• Enter the Printer IP address into URL / Address bar
• Select the Security tab
• Select the Administrator Settings tab

EWS_Security_Admin-Settings_1

Refer to this document: https://support.hp.com/us-en/document/c06270150 for Scanning.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

[123erhgertjryjk]

Good morning and thank you for your response. I've "fixed" this myself by  reinstalling the printer for the umpteenth time, but installing it as a wireless printer with a Static IP. Now it actually shows "Scan to Computer" as an option on the printer.

I still could not find this option with the HP software. Here is what i see when i double-click the printer name:

Basically... i have no idea what's going on, but thank you for your attempt to help. Have a good day

[Raj1788]

@123erhgertjryjk

You can also enable scan to computer from EWS page of the printer.

• Open your browser 
• Enter the Printer IP address into URL / Address bar
• Select the Security tab
• Select the Administrator Settings tab

EWS_Security_Admin-Settings_1

Refer to this document: https://support.hp.com/lt-en/document/ish_2275901-2074064-16 for Scanning.

Use Hp Print Scan Doctor.

HP Print and Scan Doctor is a free tool for Windows to help resolve common printing and scanning problems, such as missing or corrupt print drivers, connectivity issues, firewall issues, scan error messages, printer offline, and print jobs stuck in the print queue.

Click on this link: https://support.hp.com/in-en/document/c03286146 to download and run the HP Print Scan Doctor.

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)