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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended
HP Color LaserJet Pro MFP M479fdw

When I try to print, my computer is asking for a fax number

1 REPLY 1
HP Recommended

Cant believe it could be this simple, I'm moving from Win 10 to 11 and nothing seems to work so I'm taking one issue at a time. The fax number this made me hate HP and Windows and was about to throw in the towel. I had reinstalled the drivers twice then I noticed that I had two listings for my HP 7800 all in one. Both listed the same printer one as a photo Printer the second as just the printer, so I selected the second one and bang the printer fired up and printing everything I throw ar it.

 

Two drivers?

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