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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Envy 6055 Printer
macOS 11.0 Big Sur

I can't find instructions on scanning to create a multipage document.

1 REPLY 1
HP Recommended

@gccunningham, Welcome to the HP Support Community!

 

Are you trying to scan a multi-page document?

 

Update the printer firmware

Click here to download and install the latest printer firmware from your MAC.

Click here to know different methods of updating printer firmware.

 

Also, check for any software updates on MAC

Click the Apple icon > About This Mac > Software Update and install any available update.

 

Use the HP Smart app to create a PDF of a scanned document.

  1. Open the HP Smart app. If you do not have HP Smart, download it from 123.hp.com or your app store.

  2. Click the Scan tile on the home screen.

  3. Select an option from the top menu bar to start the scan.

    • Scanner: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select scan job type, size, color, and resolution settings, and then click Scan in the lower right corner.

    • Import: Select photos saved on your computer to apply a boundary, and then use the settings to edit, print, and share. This option does not work with document file types.

    • Camera: Uses the computer camera or a webcam to capture, edit, and print or share a photo or document.

    Scan sources in HP Smart

  4. Adjust the boundaries, and then click Apply.

  5. For multi-page documents, click Add in the Preview window to return to the Scan window. Load the next page onto the scanner glass or capture it with your camera.

    Repeat this process until all the pages of your document are scanned.

  6. Change the file name and select PDF as the file type.

    Changing the file name and format of a scan in HP Smart

  7. Click Save to save the PDF to a folder on the computer, or click Share for options to email or share the file.

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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