deskjet 2512 not scanning or printing

[clueless2557]

All the sudden my scanner and printer will not work. Unplugged, restarted, replaced both black and color inks. The power button is continuously flashing.  tried to  scan alignment page with no luck.   the window shows zero with the two full ink levels?  Suggestions?  Thanks

[Kumar0307]

Hi @clueless2557

Welcome to the HP Support Community. I'd be happy to assist you.

Which device are you trying to print from?

Try making a standalone copy and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Is any other light blinking apart from the power button?

For now, let us try these steps:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Re-insert the ink cartridges.

Print a test page

1. Press and hold the Start Copy Black button () and the Start Copy Color button () until the printer makes some noise.

2. Release both buttons. The test page prints.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!