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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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HP Recommended

just bought HP ENVY 6400e. I am able to scan a single document via the flatbed or ADF.

 

 my question is does this scanner allow for multi page scanning and if so how to set it up?

 

thanks for any help put there. Paul

1 REPLY 1
HP Recommended

@pjr7 

 

Welcome to the HP Community --

We are a Peer-to-Peer Forum for people who use HP Technology.

 

Product:  HP ENVY 6400e All-In-One Printer series 

Operating System: Unknown

Software / Application: Unknown

Connection Type: Unknown

 

The printer does not support automatic 2-sided scan.

 

HP Smart can scan your document -- you do have to manually remove scanned pages, rotate, and return the stack to the ADF.  The final reorder can be done within the app but the task is manual.

 

Different printer - likely similar procedure:

HP Envy Inspire 7955e All In One printer : Scan a 2 sided document with HP Smart app

(Manual Reorder)

 

 

Relevant to Windows

Install the Full Feature Software / full driver printer software.

The full driver includes HP Scan

 

Video

HP Envy Pro 6400 All-in-One Printer Series: Scan 2-sided documents and automatically sort page order

 

General Example - HP Scan - Menu > More > Destination

9025_HP_Scan_Menu_PDF_More_Destination_89025_HP_Scan_Menu_PDF_More_Destination_8

 

 

References / Resources / Examples

 

Video - Install Software

HP Envy 6055 | HP Envy Pro 6455: Download & Install HP Full solution software on Win 10 Computer

 

Relevant to Windows -

Printer Software

I found only the "Easy Start" installation package for this series.

Presumably you can still install the Full Feature Software / full driver printer software -- Select the "full driver" when the choice is offered.

 

HP Easy Start Printer Setup Software (Internet connection required for driver installation) 

After the software is installed, Restart the computer and log in.

 

Next,

Supported for this series:

Supported on your printer - Optional - Install after the full driver printer software

 

  • HP Universal Scan Software - Model Dependent >> HP Universal Scan Full Feature Software adds OCR libraries to installed HP Scan software.  HPUS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop. Note:  Where supported, HPUS can be installed as standalone or installed after the full feature printer software.

 

 

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The installation of the full driver adds at least two shortcuts to the Desktop:  

Printer Assistant 

HP Scan

 

 

Example - Windows - Full Feature Software - Installed

 

Programs_and_Features_Printer_Desktop_Icons_11Programs_and_Features_Printer_Desktop_Icons_11

 

User Guide - HP ENVY 6400e All-in-One series

 

Technology Tips Gallery from our HP Expert greenturtle

 Technology Tips Envy 6400

 

Examples - Specifications

Product Specifications for the HP ENVY 6420e All-in-One Printer (223R4B)

 

 Product Specifications for the HP ENVY 6455e All-in-One Printer (223R1A)

 

 

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HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP ENVY 6400e All-In-One Printer series 

 

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People who own, use, and support HP devices.

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Dragon-Fur

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