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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Hi,
Thanks for using the HP Support Community.
Can you download and install the HP FULL Solution Software for your operating system:
https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-envy-6400e-all-in-one-printer-series/2...
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
This resource shows how it's done:
https://www.youtube.com/watch?v=dkxgtr-kT84
Alternativly, try Mopria Scan, this resource shows you how to scan 2 sided document:
https://www.youtube.com/watch?v=l-64FF_x-vU
For more resources on this printer:
https://www.youtube.com/playlist?list=PLUV0sXfF6zPh6CvwM2cDtFruOzbfD2fEk
Hope that helps.
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
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Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 Remember to like and share the video if you know of friends that would find this useful. Click on the bell so you will not miss out on any new videos. This tutorial shows how to scan 2-sided documents with the ...
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