Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP Compaq 8000 Elite Ultra-slim PC
Microsoft Windows 10 (64-bit)

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HP Recommended

@PertJM 

 

Welcome to the HP Community --

 

EWS > HP Document / How-to

Use the HP printer Embedded Web Server (EWS)

 

First Time Use Only:  Enable  Webscan

  • Open your Browser > Type / enter the Printer IP address into URL / Address bar
  • Tab Settings > Security > Administrator Settings > Enable >> Check box next to Webscan
  • Click Apply to save any changes

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Scan > Webscan

 

Example

EWS_9025_Webscan_4EWS_9025_Webscan_4

 

=+=+=+=+=+=+=+=+=+=+=+=+=+=

References / Resources

 

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

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HP OfficeJet Pro 9015 All-in-One Printer  

 

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