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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎11-15-2020 10:30 AM

HP Recommended
Product: envy 4520
Operating System: Microsoft Windows 10 (64-bit)

Hp Envy 4520 all in one printer has no option to scan as a word doc  

3 REPLIES 3

‎11-15-2020 10:43 AM

HP Recommended

Most printers can't scan as a word doc.

Supported file types for scanning are: pdf. tiff, jpeg, bmp, pnd.  You can convert to the MS Word if you have OCR software, but you can scan as a word.




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‎11-15-2020 03:39 PM

HP Recommended

thanks for prompt reply you say i can scan as a word doc but no such option is available on the printer control panel 

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‎11-15-2020 11:02 PM

HP Recommended

You can't scan as a word document, that is not possible.

 

You can convert a previously scanned pdf. document to word document but that has nothing much to do with the printer it's done with OCR software on a computer.




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