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‎02-12-2019 09:27 AM

HP Recommended
Product: 6600 office jet
Operating System: Mac OS X 10.11 El Capitan

I keep getting error code 344 whn trying to fax. The device passes the fax test.

 

2 people had the same question
1 REPLY 1

‎02-14-2019 09:52 AM

HP Recommended

@mydadsprinter

 

Welcome to HP Support Community
 

I suggest you update the Firmware from this Link: https://support.hp.com/in-en/drivers

 

Then Restore the Printer To Factory settings

  1. Turn the printer on.
  2. Press the Home button on the left side of the touch panel. Then tap the arrow on the right side.
  3. Touch the Setup button.
  4. Touch the Tools button.
  5. Tap the arrow and scroll down until you find the option Restore Factory Defaults and then touch it.

Next connect the printer back to your network and then setup the Fax

 

Please refer to this Link: https://support.hp.com/in-en/product/hp-officejet-6600-e-all-in-one-printer-series-h711/4322968/docu... to help you setup and send Fax

 

Have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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