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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

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fax communication error 400

HP Recommended
officejet 6978
Microsoft Windows 10 (64-bit)

not sending fax - get communication error

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HP Recommended

how can fit it

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HP Support Agent
HP Support Agent
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Message 3 of 3
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HP Recommended

@bostexas

 

Welcome to the HP Support Community.

 

During a V.34 transmission, the sending fax machine cannot connect with the receiving machine and is unable to send a T30 frame. Remove any pass-through devices from the phone line, and then confirm the line cable is no longer than required and is not near unshielded electric motors such as fans, heaters, or household appliances. Additionally, check for poor line conditions, and then resend when the conditions improve.

 

Let me know if this helps.

 

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Thanks!

 

Have a great day!


I am an HP Employee

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