fax sent report no fax settings for 9125e

[Glenda9]

I want to know how to get a fax sent report, but I have no fax settings on my hp 9125e.

[Max3Aj]

@Glenda9, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If you're unable to find fax settings or generate a fax sent report on your HP OfficeJet Pro 9125e, here are the steps to help you enable and print fax transmission reports:

Access the Printer Control Panel:

• On the printer's touchscreen, tap the gear icon (⚙️) to open the Setup menu.

Navigate to Fax Settings:

• Select Fax Settings > Fax Reports.

Enable Transmission Report:

• Choose Fax Transmission Report.
• Set it to "On" (to print after every fax) or "On Error" (to print only if the fax fails).

Ensure Paper is Loaded:

• Make sure there is enough paper in the input tray. The report won’t print if the tray is empty.

Send a Test Fax:

• Try sending a test fax to verify if the report prints correctly.

Note: If you don’t see the Fax Settings menu, it’s possible your printer is in HP+ mode and using Mobile Fax via the HP Smart app. In that case, fax reports are managed through the app, not the printer panel.

If Using HP Smart Mobile Fax:

1. Open the HP Smart app on your PC or mobile device.
2. Go to Mobile Fax > Fax History.
3. Tap the fax you sent to view status and details.
4. You can screenshot or print this as a manual report.

You may refer to this document - HP printers and fax machines - Resolve fax problems | HP® Support
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support