faxing multiple sheets on HP OfficeJet 3830 whith a phone land line

[val167]

I need to fax multiple pages from HP 3830 but only one will go through. I have a land line fax.

[praveen196]

@val167 Welcome to HP Community!

I understand that you would like to fax multiple sheets on HP OfficeJet 3830.

It requires a dedicated fax line.

Please try to run a fax test. Here are the steps:

1. From the home screen on the printer control panel, touch Fax.

2. Swipe up on the display, touch Setup, and then touch Tools.

3. Touch Test Fax.

   The printer prints a report.

4. Review the Fax Test Report.

   • If the report indicates the printer passed the test but your printer has problems faxing, check the fax settings listed in the report to make sure that the settings are correct. A blank or incorrect fax setting can cause fax problems.

   • If the report indicates the printer failed the test, review the report for more information about fixing the problem.

Make sure you check the setup as suggested here: http://hp.care/2oPk90N 

Also, try to disable the ECM option. Go to Fax settings - Basic settings - Error Correction Mode (ECM) - Disable the same. If the ECM setting is not under the basic fax settings, check under Advanced fax settings. 

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