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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎02-14-2023 03:21 PM

HP Recommended

When I go to Scan and Capture on my PC, my Envy 6458e isn't listed and I can't figure out how to find it.  Not a computer person.

Category:
1 REPLY 1

‎02-14-2023 04:53 PM

HP Recommended

@lyn41 

 

Welcome to the HP Community Forum.

 

@lyn41 wrote:

Subject:  finding Envy 6458e on the scan and capture device

Product:  HP ENVY 6458e All-in-One Printer

Operating System:  Unknown

Software / Application:  Unknown

Connection Type:  Unknown


When I go to Scan and Capture on my PC, my Envy 6458e isn't listed and I can't figure out how to find it.  Not a computer person.

 

HP Scan and Capture

 

1)  Requires a version of Windows that supports the Scan and Capture application

Download-Save-Install   HP Scan and Capture

 

2) The Full Driver Software must be installed

Video - Install Software > HP Envy 6055 | HP Envy Pro 6455 : Download & Install HP Full solution software on Win 10 Computer

 

Next,

First time running HP Scan and Capture

Select the printer

Example - HP Scan and Capture - Add / Select Device

Scan_and_Capture_Add_Select_Device_2Scan_and_Capture_Add_Select_Device_2

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 6458e All-in-One Printer

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

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