• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

When I go to Scan and Capture on my PC, my Envy 6458e isn't listed and I can't figure out how to find it.  Not a computer person.

1 REPLY 1
HP Recommended

@lyn41 

 

Welcome to the HP Community Forum.

 


@lyn41 wrote:

Subject:  finding Envy 6458e on the scan and capture device

Product:  HP ENVY 6458e All-in-One Printer

Operating System:  Unknown

Software / Application:  Unknown

Connection Type:  Unknown


When I go to Scan and Capture on my PC, my Envy 6458e isn't listed and I can't figure out how to find it.  Not a computer person.


 

HP Scan and Capture

 

1)  Requires a version of Windows that supports the Scan and Capture application

Download-Save-Install   HP Scan and Capture

 

2) The Full Driver Software must be installed

Video - Install Software > HP Envy 6055 | HP Envy Pro 6455 : Download & Install HP Full solution software on Win 10 Computer

 

Next,

First time running HP Scan and Capture

Select the printer

Example - HP Scan and Capture - Add / Select Device

Scan_and_Capture_Add_Select_Device_2Scan_and_Capture_Add_Select_Device_2

 

HP Printer Home Page - References and Resources

Learn about your Printer  - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

Open

HP ENVY 6458e All-in-One Printer

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.