for eny reason i neede to re-INSTAL AGAIN SOF FOR HP PSC 1315 and now i can't find soft for scan

[jean-philippe]

I NEED TO FIND BACK THE SOF  I USED  FOR YEARS  WITH MY HP PSC 1315 .. I CAN PRINT OK WITH DOWNLOADING THE ONLY SOFT  I FOUND ON YOUR WEBSITE ... but inside  i never see a scan part  to use  it as scan  why ??? so wasting time 

when it was working i remenber  i had  an icon for scan part  and now i never  can find it  anymore ?? your sof  offered  to doanload is abot 367000 Kb but only with piture  softi don't need

[Betty0610]

@jean-philippe

Welcome to the HP Support Community.

Let's run the HP Print and Scan Doctor, which helps in resolving common printing and scanning problems such as missing or corrupt print drivers, connectivity issues etc.

Use this link for details on using the HP Print and Scan doctor: https://hp.care/2JyaC93

If the issue persists, let's do a root uninstall and reinstall of the software:

Unplug any USB cable, if any, before doing this.

1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.)  Open up the run command with the "Windows key + R" key combo.

14.) Type c:/programdata and click Ok. Go to Hewlett Packard folder, remove any printer related folders & files.

15.) Restart the computer.

Once done, please download and install the software from here:

https://support.hp.com/in-en/drivers

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!

Have a great day!