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Guidelines
Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

How can i add a scan shortcut to my desktop?

1 REPLY 1
HP Recommended

@richcarp 

 

Welcome to the HP Community --

 

The following is relevant to supported printers and supported versions of Windows.

 

The easiest method to add any shortcut icon to your Desktop, including a shortcut for Scan, is to install the application or software for your printer that includes the Scan feature.  In the case of the full driver, the software includes a version of HP Scan - the shortcut for the Scan software is added to the Desktop with the installation of the full driver printer software.

 

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HP Smart - Application - Print and Scan Features

 

If your printer is on your network,

HP Smart is generally considered the "easier to install and use option" for printing and scanning PDF format files and Photos / Images.

 

Installing the HP Smart application does not automatically trigger the addition of a Shortcut icon to your Desktop --

A manual link to the application can be made to add the Desktop shortcut.

 

Sample...

 

HP Smart – Windows – Add HP Smart Shortcut to Desktop

 

Windows 10 /  Windows 11

 

Start (Menu) > All Apps 

Search or Scroll down - Find, Press and Hold the HP Smart app

Drag the app to the Desktop and Release

 

 

HP Smart – Windows – Add HP Smart Shortcut to Taskbar

 

Start (Menu) > All Apps 

Search or Scroll down – Right-Click on the HP Smart app > Pin to Taskbar

 

 

Example – HP Smart Shortcut on Desktop and in Taskbar

Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_11Printer_Assistant_Scan_Assistant_Shortcut_Icons_on_Desktop_11

 

=====================

Printer Software - Full Driver - 123 method

 

NOTE

Should you need specific help, provide us your printer model name and your Operating System / version.

 

 

Standard method - Install Printer Software - Unknown Printer

 

NOTE

When asked, select to install the Full driver / full solution / full feature software

The wording varies.

The full driver is separate from the HP Smart Application.

 

 123.hp.com - Printer setup from the HP® Official site

https://123.hp.com/

 

Beware of Fake Sites

 

Be very careful when out on the Internet looking for help - one little dot, space, or letter out of place can land you in trouble.

 

The official HP 123 site is where you can find the appropriate (and free) software and drivers for your printer.

  

There are many “fake” sites listed (in search engines) for “123” – please make sure you are using the actual “HP” site.

 

If you are asked for money to correct "issues" on your printer or computer OR if the “help” wants to sell you software, threatens you, or wants access to your computer, you are using a “fake” site. Do not give these people your information! 

 

From HP:  HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

Document includes links to USA and Canadian authorities to report the incident.

 

===================================

Message Content References

 

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 

 HP Support Official Channel – HP Support Video Gallery

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.