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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
hp office jet pro 7740
Microsoft Windows 10 (64-bit)

HP office jet pro 7740

1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

 

Check out this example:

 

https://www.youtube.com/watch?v=D-4ho73q9eo

 

For more tips on the printer model, check out the resource below:

 

https://www.youtube.com/playlist?list=PLUV0sXfF6zPjvGX7KpDjFfzRDv7_TDPG2

 

Hope that helps!

 

 

I am an HP Employee. Although I am speaking for myself and not for HP.
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