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‎09-13-2016 07:22 AM

HP Recommended
Product: HP 8610 all in one printer
Operating System: Microsoft Windows 10 (32-bit)

I am scanning very old, very small pictures (about 1 by 1"). On my 8610 the highest resolution I apparently can get is 300 dpi. On my previous 6600 I was able to get 1000 dpi? Is the 8610 really not capable of scanning at such a high resolution?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-13-2016 12:43 PM

HP Recommended

Hi,

The printer support up to 2400 DPI but only from the Flatbed Glass, while the top Automatic Document Deeder (ADF) is limited to 300 dpi.

 

Open the HP Officejet Pro 8610 software and press on Scan a Document or Photo.

Change the source from the default 'Automatic Document Feeder' to 'Flatbed Glass', then higher scan resolutions will become avaialble within the Resolution drop-down menu.

 

Regards,

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

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3 REPLIES 3

‎09-13-2016 10:20 AM

HP Recommended

From the User Guide...

 

Scan specifications
● Resolution: Up to 1200 x 1200 ppi optical
For more information about scan resolution, see the HP printer software.


● Color: 24-bit color, 8-bit grayscale (256 levels of gray)

 

Depends on your software.

 

Scanning issues…

 

Please try this scan solution:

 

HP Scan Extended

ftp://ftp.hp.com/pub/scanners/HPScanExt/HPScanExt.msi   For Windows.

Once it's downloaded and installed, go to Start > All Programs > HP > HP Scan Extended > Run "HP Scan Extended"

 

Make searchable PDF scans for free -   https://www.naps2.com/

 

Let us know.

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‎09-13-2016 12:11 PM

HP Recommended

I see what the userguide says. But neither the standard software not the extended software give me any options above 300 dpi. Also the grey scale is only 8 bit.

Was this reply helpful? Yes No

‎09-13-2016 12:43 PM

HP Recommended

Hi,

The printer support up to 2400 DPI but only from the Flatbed Glass, while the top Automatic Document Deeder (ADF) is limited to 300 dpi.

 

Open the HP Officejet Pro 8610 software and press on Scan a Document or Photo.

Change the source from the default 'Automatic Document Feeder' to 'Flatbed Glass', then higher scan resolutions will become avaialble within the Resolution drop-down menu.

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No
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