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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎12-11-2023 06:49 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

How do i scan a document

 

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1 person had the same question
1 REPLY 1

‎12-11-2023 06:57 AM - edited ‎12-11-2023 06:58 AM

HP Recommended
@Drulene wrote:

How do i scan a document

 

Scan is done with either HP Smart or the scan app (if any) that comes with the full software package.  On my HP printer if I use HP Smart it can do 300 resolution but the scan in the driver package  can do 1200.    I never use 1200.

 

HP Smart can be obtain from the microsoft store.

 

I think you have windows 64 bit, not 32.

 

You can get the latest software here

https://support.hp.com/us-en/drivers/hp-deskjet-2700-all-in-one-printer-series/29378157 

 

This is the full package

https://ftp.hp.com/pub/softlib/software13/printers/DJ2700/HPEasyStart-13.6.5-DJ2700_51_4_4865_1_Webp...

 

Please read the release information before installing any updates, especially firmware for the printer, as it might limit the type of ink you can buy.

 

 

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