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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP DeskJet 2755 All-in-One Printer

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1 REPLY 1
HP Recommended

Hi @steadysteve,

 

Welcome to the HP Support Community!

 

Thanks for reaching out about your query regarding scanning documents with HP DeskJet 2755!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

  1. Download and install the HP Smart app:

    • If you haven't done so already, download the HP Smart app from the Microsoft Store for Windows 10/11 or from the App Store/Google Play for mobile devices.
  2. Open the HP Smart App:

    • Launch the app and add your HP DeskJet 2755 printer.
  3. Prepare for Scanning:

    • Place the document you want to scan on the scanner glass. Align it with the mark on the glass for alignment guidance.
  4. Select Scan:

    • In the HP Smart app, select "Scan."
  5. Adjust Settings:

    • Choose your scan settings (e.g., file format, color mode, resolution) according to your needs.
  6. Start Scan:

    • Click "Scan" to start scanning your document.
  7. Save or Share:

    • Once scanned, you can save the document to your computer, email it, or share it using different connectivity options provided by the app.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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