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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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i have the printer set up i just can't scan my items from the printer to my MacBook air

1 REPLY 1
HP Recommended

Hi @mass2024,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To connect your scanner to your MacBook Air and enable scanning functionality, follow these steps.

 

  • Ensure Printer-Scanner Compatibility: Confirm that your HP printer model includes scanning functionality and is compatible with macOS.
  • Connect via USB: If your scanner supports a USB connection, use a USB cable to connect it directly to your MacBook Air. Once connected, macOS should automatically recognize the scanner.
  • Check for Software Installation: Make sure you have installed the necessary drivers and software for your HP printer on your MacBook Air. You can usually find these drivers on the HP website. Install any software related to scanning functionality as well.
  • Open Scanner Software: After installing the necessary software, open the scanning software on your MacBook Air. This software might be called something like "HP Easy Scan" or "HP Scan."
  • Select Scanner: In the scanning software, you should see an option to select your scanner. Choose your HP printer from the list of available devices.
  • Configure Scan Settings: Once your scanner is selected, you can configure the scan settings such as resolution, color mode, and file format according to your preferences.
  • Scan Document: Place the document you want to scan into the scanner's document feeder or onto the scanner glass. Then, initiate the scan process from the scanning software on your MacBook Air.
  • Save or Edit Scanned Document: After the scanning process is complete, you can save the scanned document to your desired location on your MacBook Air or perform any necessary edits.
  • Disconnect or Power Off: Once you have finished scanning, you can disconnect the USB cable from your MacBook Air or power off the scanner if it's a wireless model.

 

By following these steps, you should be able to connect your HP scanner to your MacBook Air and scan documents efficiently.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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