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1 REPLY 1
06-22-2017 09:45 AM
Hi,
Thanks for using the HP Forums. If it's Win 8.1, you can install teh FULL feature software and the icon will be on your desktop.
Can you download and install the FULL feature printer software from HP for your operating system:
The following resource will help you :
http://123.hp.com/us/en/
Key in your printer model, Operating System and download & install the FULL feature software.
Once you have downloaded and installed the FULL feature software, you will be able to print and scan.
Hope that helps.
I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"


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