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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ENVY 4500 e-All-in-One Printer
Microsoft Windows 11

HP Envy 4500 printer/scanner; I can't figure out how to enable the print preview mode in the scanner so I can scan multiple pages into one document. I have downloaded HP Printer Assistant, which was no help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @PLM2024 ,

 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.


Unfortunately, the HP ENVY 4500 series, including the 4500 E-All-In-One Printer, does not have a built-in print preview feature for scanning. However, you can achieve the desired result of scanning multiple pages into one document using other methods. Here's a guide on how to do this:

Use HP Scan Software:

  • Open the HP Scan software on your computer.
  • Choose the type of scan you want (e.g., Document, Photo).
  • Adjust the settings as needed.
  • There should be an option to enable "Preview" or "Show Preview" before the final scan. This allows you to preview each page before saving.

Use Windows Fax and Scan:

  • Open the "Windows Fax and Scan" application on your Windows 11 computer.
  • Click on "New Scan."
  • Select the scanner and adjust settings.
  • After each scan, you can choose to preview the scan before saving.

Use Third-Party Software:

  • Consider using third-party scanning software that provides more advanced features. There are various applications available that offer document scanning with preview options.

Scan Each Page Separately:

  • Scan each page separately and save them as individual files.
  • After scanning all the pages, use a PDF editor (such as Adobe Acrobat or a free alternative like Foxit PhantomPDF) to combine the scanned pages into a single PDF document.

 

I hope this helps. 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.

View solution in original post

1 REPLY 1
HP Recommended

Hi @PLM2024 ,

 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.


Unfortunately, the HP ENVY 4500 series, including the 4500 E-All-In-One Printer, does not have a built-in print preview feature for scanning. However, you can achieve the desired result of scanning multiple pages into one document using other methods. Here's a guide on how to do this:

Use HP Scan Software:

  • Open the HP Scan software on your computer.
  • Choose the type of scan you want (e.g., Document, Photo).
  • Adjust the settings as needed.
  • There should be an option to enable "Preview" or "Show Preview" before the final scan. This allows you to preview each page before saving.

Use Windows Fax and Scan:

  • Open the "Windows Fax and Scan" application on your Windows 11 computer.
  • Click on "New Scan."
  • Select the scanner and adjust settings.
  • After each scan, you can choose to preview the scan before saving.

Use Third-Party Software:

  • Consider using third-party scanning software that provides more advanced features. There are various applications available that offer document scanning with preview options.

Scan Each Page Separately:

  • Scan each page separately and save them as individual files.
  • After scanning all the pages, use a PDF editor (such as Adobe Acrobat or a free alternative like Foxit PhantomPDF) to combine the scanned pages into a single PDF document.

 

I hope this helps. 

Take care and have a good day.-

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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