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‎03-30-2021 03:15 PM

HP Recommended
Product: Color Laser Jet Pro M478f-9f
Operating System: Microsoft Windows 10 (64-bit)

How do I scan and copy legal-sized papers on my device? I've tried every configuration I can think of...

2 people had the same question
4 REPLIES 4

‎04-09-2021 04:19 PM

HP Recommended

Hello,

 

Hope you are fine, you can go to the copy menu, then select the setting gear icon on the bottom left and select Original size to change it to legal and tray selection depending where the paper is loaded , then scroll down and save the changes and run the copy.

 

Thanks,

I am an HP employee
Was this reply helpful? Yes No

‎04-13-2021 12:16 PM

HP Recommended

That would work, except THERE IS NO OPTION FOR LEGAL SIZE ON THE LIST OF CHOICES.

 

I am really regretting my purchase of this device.

Was this reply helpful? Yes No

‎04-14-2021 08:06 AM

HP Recommended

One thing we have found with this series, if you do not have paper you are going to copy onto  loaded and the tray size set for legal you likely will not see the legal option in the copy menus.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎04-14-2021 01:36 PM

HP Recommended

THANK YOU!  This is the only thing that has helped. 

 

However, it's a ridiculous series of steps to have to go through to get a legal-sized copy. We're a public library, and all of our computers default to printing from Tray 1, which is the only one that will take the larger paper. So we have to leave it set for regular paper 99% of the time. Which makes it a real hassle to set up a legal copy the 2-3 times  a year we get a request...

 

Still regretting this purchase.

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