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- HP Community
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- how to scan on hp deskjet 2620
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).

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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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11-30-2019 09:26 AM
Product: HP deskjet 2620
I have just bought a HP Deskjet 2620 and cannot find how to scan a document. The advice in the manual referred to in the string above does not work as the printer is not showing in the start screen on my Windows laptop. I have tried installing it but it just keep looking for software
2 REPLIES 2
12-01-2019 02:11 AM
Hi,
Thanks for using the HP Support Community.
First install a Software on the PC.
Then. refer to the following resources for scanning:
Scan Multiple photos with Autocrop
Hope that helps!
I am an HP Employee. Although I am speaking for myself and not for HP.
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