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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

I have a Mac.  How can I add the scanner feature for my printer?

1 REPLY 1
HP Recommended

@Rose5775

 

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.

You may use HP Easy Scan or Image Capture to scan documents and pictures. Let's try these steps:

1.) On your Mac, open Finder

2.) Click Applications and open Image Capture

3.) Select your printer name under Devices.

If image capture is not working, try HP Easy Scan, you may download and install HP Easy Scan from here

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

Senan6806


I am an HP Employee

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