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HP LaserJet MFP M227fdw
Microsoft Windows 10 (64-bit)

am tryng to set up my network printer to send faxes from my computer(S) on my network

I am using with success  HP LaserJet MFP M227fdw which is on the netwwork and does the printing with no porblem. any suggestions?

4 REPLIES 4
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@pjk3

Thanks for reaching out to the HP Support community!

 

Faxing requires a traditional landline telephone service.

Are you using a shared line or a dedicated fax line?

 

Dedicated Line: Phone line is dedicated only for faxing.

Shared Line: Voice and fax calls use the same phone line.

 

 

 

ATHARVA_GP
I am an HP Employee

HP Recommended

I have a land line hooked to the printerin question and can send faxes with te copy  technique and receive faxes no peoblem i wnat to be able to send a document e.g from Word directly or pdf file.

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@pjk3,

 

Glad that you can now send/receive faxes. Below are the steps to send a fax from Microsoft 'Word' or other similar documents.

 

1. Make sure the Windows fax driver is enabled.

  • Press the Windows button or the Start menu button -> select 'Control Panel' -> select 'Turn Windows features on or off' under 'Programs and Features'.
  • Expand the 'Print and Document' services by clicking on the '+'
  • Select the 'Windows Fax & Scan' from the checkbox and select 'Ok'.

 

2. To fax from a document.

  • Open the document you want to fax.
  • click File -> Print -> Printer, select the printer that includes 'Fax' in the name (Example: Fax - HP LaserJet MFP M227fdw ).
  • click Print to open the 'Send Fax' window where you enter the fax number and make settings and preferences changes.

            Send Fax feature from a document Print menu

  • click 'Send Fax'

 

 

Let me know how it goes.

Cheers!

 

ATHARVA_GP
I am an HP Employee

HP Recommended

I would also add, if the Fax - HP Laserjet Pro M22 icon may be missing, from the Control Panel select Uninstall a Program.

Locate your printer Basic Device Software and click Repair, confirm any prompt and check if the Fax queue is now listed too.

 

If you cannot locate any such print queue yet, download and install the HP Universal Fax Driver as an alternative.

Extract the ZIP file first, then right click Setup.exe and select Run as Administrator to install it:

https://ftp.hp.com/pub/softlib/software13/COL60874/ds-146586-1/HPUFD_Installer_2.0.86.0.zip

 

Now try printing to the HP Universal Fax Driver and follow the steps on screen.

 

Shlomi



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