• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎03-19-2016 11:47 AM - last edited on ‎03-19-2016 03:47 PM by Retired

HP Recommended

I just bought a HP Deskjei 3630 and I don't see a scan button how do I scan anything.

8 people had the same question
7 REPLIES 7

‎03-19-2016 04:08 PM

HP Recommended

Hi,

The printer do not offer any Scan button indeed, scannign should be done from the computer, using the HP Scan software.

 

Follow these steps to scan using HP Software:

http://support.hp.com/us-en/product/hp-deskjet-3630-all-in-one-printer-series/7172306/document/c0346...



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎03-30-2017 11:37 AM

HP Recommended
How can I scan on a desk jet 3630 to my iOS phone?thanks
Was this reply helpful? Yes No

‎03-31-2017 10:43 AM

HP Recommended

Greetings @Elena111,

Welcome to HP Forums and Thanks for the post. 

I understand that you are looking to know the procedure to scan from your printer using an iPhone or mobile running on iOS.

Don't worry, I will be glad to help. 

Are you able to print from your mobile device?

For you to be able to scan to your mobile device, you would need to install HP AIO remote app by downloading it from the Apple App store on your iOS device. 

Once the HP AIO remote is installed and configured with your printer. 

Using the HP AIO remote app, you can scan to your mobile as well. 

Please refer to this HP Article for assistance in using the HP AIO Remote app. 

HP Wireless Printers - Printing with Wi-Fi Direct

Let me know if this helped. 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

Was this reply helpful? Yes No

‎03-31-2017 10:48 AM

HP Recommended
Yes i can print!is the app for free in the App Store?thanls
Was this reply helpful? Yes No

‎03-31-2017 01:50 PM

HP Recommended

Thanks for the reply and Yes, HP AIO Remote is a free app for you to download from the app store. 

 

Let me know if this helped. 

 

If the information I've provided was helpful,

Please give us some reinforcement by clicking the "Accepted Solution" and "Kudos" buttons,

That’ll help us and others see that we’ve got the answers!

Good Luck.

Chimney_83
I am an HP Employee

Was this reply helpful? Yes No

‎02-02-2018 04:51 PM

HP Recommended
I have a house 3630 printer and want to scan a document, which is the scan button.
Was this reply helpful? Yes No

‎05-17-2018 05:27 AM

HP Recommended

Have HP3630, how do I set up scan to email on windows 10

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.