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- HP Community
- Printers
- Scanning, Faxing, and Copying
- Re: hp mobile fax

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01-26-2026 01:29 PM
I would like to stop my HP mobile fax trial before 30 days are up, how can I do that
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Accepted Solutions
01-26-2026 01:38 PM
Welcome to the HP Community --
Mobile Fax has been in Trial Mode for a number of years.
If the status changes you will receive an offer to subscribe, which you could decline or ignore.
In so much that I am aware -- nothing has changed.
For now, if you don't want Mobile Fax, ignore it and do not use it.
-- HP Smart / HP App - Mobile Fax –
Android, Apple iOS, iPadOS, macOS, and Windows 10, Windows 11
Not your home site? Click the Flag to change to your region.
Please do read the questions and answers in the FAQ section.
For example,
- What does the Mobile Fax service cost?
“More FAQs” calls this document – READ and Watch the Video
- HP printers - Using Mobile Fax (HP App)
- Note: Mobile Fax supports sending multiple PDF files at a time, up to 50 pages or 20 MB.
- Section “What are the Mobile Fax requirements?”
- Section for “What if a 'Delivery Failed' or an 'SFAPI' error displays?” (Error Codes)
Troubleshooting
Video Example
Mobile Fax – Terms of Service
------------------------------------------------------
-- Important –
Until and unless something changes, HP Mobile Fax does not (cannot) receive faxes.
--------------------------------------------------
===================================
Message Content References
-- Take advantage of the extensive HP Video collection --
↓↓↓↓↓↓↓
Technology Tips - Video Gallery from our HP Expert greenturtle
Technology Tips– YouTube Video Help for Printers
HP Support Official Channel – HP Support Video Gallery
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"
01-26-2026 01:38 PM
Welcome to the HP Community --
Mobile Fax has been in Trial Mode for a number of years.
If the status changes you will receive an offer to subscribe, which you could decline or ignore.
In so much that I am aware -- nothing has changed.
For now, if you don't want Mobile Fax, ignore it and do not use it.
-- HP Smart / HP App - Mobile Fax –
Android, Apple iOS, iPadOS, macOS, and Windows 10, Windows 11
Not your home site? Click the Flag to change to your region.
Please do read the questions and answers in the FAQ section.
For example,
- What does the Mobile Fax service cost?
“More FAQs” calls this document – READ and Watch the Video
- HP printers - Using Mobile Fax (HP App)
- Note: Mobile Fax supports sending multiple PDF files at a time, up to 50 pages or 20 MB.
- Section “What are the Mobile Fax requirements?”
- Section for “What if a 'Delivery Failed' or an 'SFAPI' error displays?” (Error Codes)
Troubleshooting
Video Example
Mobile Fax – Terms of Service
------------------------------------------------------
-- Important –
Until and unless something changes, HP Mobile Fax does not (cannot) receive faxes.
--------------------------------------------------
===================================
Message Content References
-- Take advantage of the extensive HP Video collection --
↓↓↓↓↓↓↓
Technology Tips - Video Gallery from our HP Expert greenturtle
Technology Tips– YouTube Video Help for Printers
HP Support Official Channel – HP Support Video Gallery
=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=
References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"