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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
Locked

‎10-27-2024 08:12 AM

HP Recommended

Hello,

I have to log in every single time I want to scan something.  It turns a 1 minute job into a 20 + minute job which isn't workable.  How can I stop this from happening?  The login doesn't even work correctly so I need to attempt login5+ times to get it to log in.

1 REPLY 1

‎10-27-2024 08:58 AM - edited ‎10-27-2024 09:03 AM

HP Recommended

The 9135e must be connected to the internet.  You can use Wi-Fi direct to print directly to the printer but the printer needs to have an internet connection.  I suspect it is trying to make a connection when you try to scan.

 

Is this a new printer or did you replace the modem / router with a new one?

 

Anyway, here is wi-fi setup video.

https://www.youtube.com/watch?v=8WAqiDkd2M8


Latest software is here, click on "Expand all"

https://support.hp.com/us-en/drivers/hp-officejet-pro-9130e-all-in-one-series/model/2101420687?sku=4...

 


OfficeJet Reference 9135e

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