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- HP Community
- Printers
- Scanning, Faxing, and Copying
- hp printer 2622 will not copy

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01-22-2020 12:17 PM
@JP2651, Welcome to HP Support Community!
If the copier stops working there might be a hardware related issue such a scanner mechanism jam or calibration issue, low scanner bulb temperature, or an internal or external electrical problem. The issue is not related to network or USB connection issues.
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With the printer turned on, disconnect the power cord from the printer, disconnect the power cord from the power source, and then wait 30 seconds.
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If you are using a power strip or multi-plug adapter, connect the cord directly to a wall outlet to make sure the printer is getting enough power.
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Reconnect the power cord to the printer, and then try making a copy.
If the issue persists, please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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TEJ1602
I am an HP Employee