hp printer 4650 print but doesn't scan message no computer found

[lolo77]

hp Officejet 4650 print but doesn't scan. Message = no computer found

[Dragon-Fur]

@lolo77 

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Use this Guide:

HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

Details - Additional Information

"No computer found" generally indicates that you are trying to scan from the printer to the computer and that the full driver printer software is either not installed -- or is installed, and has stopped working.

If Scanning from printer to computer,

The general solution:

• Uninstall the full driver printer software - where it resides depends on your Operating System / version
• Restart everything, including the router that controls your network
• Check that all the printer software is indeed removed
• Download / Save the appropriate full driver printer software installation package
• Navigate to the folder in which your downloads are saved
• Start the installation - "how" depends on the Operating System and rules concerning "how to install" apps and software
• After the software is installed, Restart the computer and log in

Details...

What you do depends on

• The printer model

For example, your printer might be one of:

HP OfficeJet 4650 All-in-One Printer series 

OR

HP Color LaserJet 4650 Printer series 

Continuing ... "depends on"...

• The Operating System / version (not provided)
• Whether you are indeed trying to scan from the printer control panel -- or whether you are trying to scan using printer software or an application
• Whether the full driver printer software is installed
• Whether the printer is connected to the network -- and how the printer is connected
• What you have already tried to fix the issue

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When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more

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HP OfficeJet 4650 All-in-One Printer series 

OR

HP Color LaserJet 4650 Printer series 

OR

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