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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎10-29-2022 03:20 PM

HP Recommended

Hello, I have a hp scanjet tma fclsd-0508, but the ps/2 port is 5 pin instead of 6 pin, I can't attach it to my case and there is no converter in my country, if there is a motherboard or part that supports it, I would appreciate it if you could let me know.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-29-2022 10:47 PM

HP Recommended

If I am reading the part number correctly, what you have is a transparency adapter that plugs in to a particular model of scanjet, the 7650N. It does not connect to your PC. The scanner has a din connector on the back that the unit you have plugs into with that 5 pin cable. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

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3 REPLIES 3

‎10-29-2022 10:47 PM

HP Recommended

If I am reading the part number correctly, what you have is a transparency adapter that plugs in to a particular model of scanjet, the 7650N. It does not connect to your PC. The scanner has a din connector on the back that the unit you have plugs into with that 5 pin cable. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎10-30-2022 12:27 AM - edited ‎10-30-2022 12:29 AM

HP Recommended

Thanks

 

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‎10-30-2022 12:51 AM

HP Recommended

hello, it only hangs on my model, are there any other scanners it can be attached to?

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