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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
Microsoft Windows 11

Hp 4755e printer how do i scan to my lap top

1 REPLY 1
HP Recommended

Hi @buz1935,
 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.


To scan documents from your HP  4755e printer to your laptop, you can follow these general steps:

Ensure Proper Connection:

  • Make sure that your HP 4755e printer is properly connected to your laptop, either through a USB cable or over a wireless network.

Install HP Software:

  • Ensure that you have the necessary HP printer software installed on your laptop. If not, you can download and install the latest drivers and software from the official HP website.

Place Document on Scanner:

  • Lift the scanner lid of your HP 4755e printer and place the document or photo face down on the scanner glass.

Use Control Panel on Printer:

  • On the printer's control panel, navigate to the scanning option. This might be labeled as "Scan," "Copy," or a similar term depending on your printer model.

Select Scan Destination:

  • Choose your laptop as the destination for the scanned document. This option may appear on the printer screen or in the accompanying software on your laptop.

Adjust Scan Settings:

  • You may have the option to adjust scan settings such as resolution, color mode, and file format. Make the necessary adjustments based on your preferences.

Initiate Scanning:

  • Once all settings are configured, press the "Scan" button on the printer's control panel to start the scanning process.

Check Laptop Software:

  • Depending on your printer model, the scanned document may be sent directly to your laptop or you may need to check the HP scanning software on your laptop to retrieve the scanned file.

Save Scanned Document:

  • After the scanning process is complete, you may be prompted to save the scanned document on your laptop. Choose a location and provide a name for the file.

 You may check the alternate option here: https://support.hp.com/in-en/document/ish_2275901-2074064-16

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

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Sneha_01- HP support
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