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‎04-09-2020 08:56 AM

HP Recommended
Product: iPhone 8 Plus
Operating System: iOS

Is there a way to retrieve scanned items on iPhone app that I mistakenly emailed to a typo-mistaken email?  I accidentally mistyped the email address after scanning on my iPhone 8+ HPsmart app, and I need those receipts!

2 REPLIES 2

‎04-14-2020 09:43 PM

HP Recommended

@JVD1, Welcome to HP Support Community!

 

If you have not saved the scanned documents we'd not be able to retrieve the scans.

 

You can try your luck by checking the My Files folder on your iOS device.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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‎04-19-2020 01:00 PM

HP Recommended

(sigh) oh well, thanks anyway. 

From now on I'm using another app that saves them. 

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