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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended

First off I’m unable to add printer I’ve had 15+ years even though it has been added to account previously 

 

MY ACTUAL QUESTION when I scan with hp smart on iOS device, is it saved somewhere in h- smart, OR CLOUD.  I’m trying to see if i scanned a certain document recently.    Are scans sitting in a folder somewhere 

 

thanks

1 REPLY 1
HP Recommended

@NanaVW1945 

 

Welcome to the HP Community --

 


@NanaVW1945 wrote:

First off I’m unable to add printer I’ve had 15+ years even though it has been added to account previously 

 

MY ACTUAL QUESTION

when I scan with hp smart on iOS device, is it saved somewhere in h- smart, OR CLOUD.

 I’m trying to see if i scanned a certain document recently.  

 Are scans sitting in a folder somewhere 

 

thanks


 

If you saved the content as opposed to using Share (email) or Fax, then the content is saved in one of the supported locations you have on your phone.

 

If you saved the content into HP Smart

Find HP Smart on your phone's homepage

Open HP Smart (Mobile)

At the bottom , see options:

Home    Scan    View & Print    Settings    Account

 

Select View & Print 

Check for your file 

 

====================================

 

If the content was saved into Files

Find Files on your phone's homepage

Check Locations

iCloud Drive

On My Phone

OneDrive (if installed)

Recently Deleted

 

If the content was saved into Photos

Open Photos

Check the most recent entries / additions

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

 

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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