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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎08-04-2016 12:38 PM

HP Recommended
Product: hp scanjet g3010 photo scanner
Operating System: Mac OS X 10.10 Yosemite

I have a MacBook Pro that is running OS X Yosemite version 10.10.5.  Someone recently gave me an hp scanjet G3010 photo scanner and I cannot find a definite answer as to whether I will be able to use this scanner with my Mac.  Can anyone help me or let me know if you have had any issues with installing drivers and scanning operations.

 

Thank you,

Austin

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-05-2016 01:46 AM

HP Recommended

Hi,

The scanner is conpatible with Mac OS X 10.8 or previous versions, it is not supported on any later Mac OS X version.

 

You may check the 3rd party VueScan application as a workaround, it seems to support your scanner with no need of installing any scanner drivers:

http://www.hamrick.com/vuescan/hp_scanjet_g3010.html

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

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2 REPLIES 2

‎08-05-2016 01:46 AM

HP Recommended

Hi,

The scanner is conpatible with Mac OS X 10.8 or previous versions, it is not supported on any later Mac OS X version.

 

You may check the 3rd party VueScan application as a workaround, it seems to support your scanner with no need of installing any scanner drivers:

http://www.hamrick.com/vuescan/hp_scanjet_g3010.html

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
Was this reply helpful? Yes No

‎08-05-2016 07:06 AM

HP Recommended

Thank you for the quick response. I'll return it the scanner to my friend.

Austin

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