keep getting no answer when i try to send a fax never had a problem before

[Candy9]

Hi everyone. Everytime I try to send a fax, its saying no answer even when I fax to a 24 hour fax machine. My fax is saying this machine is ready for use but Im unable to fax . Please help. Thanks

[Dragon-Fur]

@Candy9

Fortunately, there are documents to provide guidance and help you track down the issue and (hopefully) solve the problem.

Fax Test includes a Fax Test number you can use to send a test-fax.

Fax Test explained here:

Test Fax Setup with the HP Fax Test Service

More information / how-to documents here:

How-to > category / subject: Fax

Fax Troubleshooting documents here:

Troubleshooting > category / subject: Fax

User Guide 

Solve Fax Problems - Page 136

Reference

Printer Homepage – “Things that are your printer”

Drivers / Software / Firmware, Videos, Advisories, How-to, Troubleshooting, Manuals, Product Information, more

HP Officejet J4580 All-in-One Printer

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