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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
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‎07-02-2024 01:00 PM

HP Recommended
Product: HP OfficeJet Pro 6968 All-in-One Printer
Operating System: Microsoft Windows 11

is it possible to replace the lamp in my HP OfficeJet Pro 6968 All-in-One Printer?  I can no longer make copies or scan with that lamp burned out. The printer part is fine. 

Category:
1 REPLY 1

‎07-04-2024 10:03 AM

HP Recommended

Hi @Anna_S, 

 

Welcome to the HP Support Community,

 

I understand you are facing an issue with your lamp in the scanner not working. Not to worry I will help you to get a resolution to resolve the issue.

I'm sending a private message to assist you with the next action.

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

Gaya1238

HP Support


A_Gayathri
HP Support Community Administrator.
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